Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. When will my order ship?
Orders are typically processed and shipped within 1–3 business days. You’ll receive a confirmation email with tracking details once your order is on the way.

2. How long does delivery take?
Delivery times vary by location. Standard shipping usually takes 5–10 business days. You can view the estimated delivery time during checkout.

3. Do you ship internationally?
Yes, we ship to most countries. International shipping times and rates will be calculated at checkout. Please note that customs fees may apply.

4. Can I return or exchange an item?
Yes! We accept returns within 14 days of delivery. Items must be unused and in their original condition. Contact us at adkira@gmail.com to start a return.

5. What if I received a damaged or wrong item?
We're sorry about that! Please email us at adkira@gmail.com with your order number and a photo of the issue, and we’ll take care of it.